Probably. Also, When I try to select take new it simply says cannot connect to camera. For security purposes please follow the instructions below. On my PC , it's fine, or at least it was. That being said, Saturday was our 21 day mark. Thanks for the information! We have exactly the same problem. Click here to reload the page in order to enable certain features. It can cost up to $35 per day. This morning my check in status had reverted to 86%. Got everything finished but it never gave me an option to choose a check in time. Add Cruise Critic's Community Forums to your iPhone's Home Screen! NCL told me I had a hat on. That I would NOT advise, just in case. Would just wait to do it in person but I need a specific checkin time. I have tried logging in and out and still, I will enter my phone number and click through and still says 80% checked in. Not able to complete check in - Norwegian Cruise Line - Cruise Critic I'm so sorry to hear that your photos aren't uploading properly and I do have an idea of what the issue might be. In addition you can call staterooms, and to a variety of shipboard guest service extensions. #1 Posted July 17, 2021 12:01 am EDT (NCL Miami time) 21 days prior to departure, MyNCL allows you to complete the last part of your check-in and select a check-in time (which are. Cruise is December 11. The videos on this page walk you through important things to know before you go and things to do on land and on board. | 2023 Solutions Cruise Norwegian Status Published by Norwegian Cruise Line on 2023-02-24 Prepare for your cruise by pre-booking dining and shore excursions while at home. Online Check-In Information | Southwest Airlines We managed to check in now, it says 100%, edocs not available yet, but I recon this isnot an issue. The only part of the program that costs money is the call and messaging feature. Have fun with it - they're going to retake your photo anyway! I also noted the barcode. Does this have to be complete to pick your check in time?? Norwegian Cruise Line (NCL) App Not Working? [How to Fix It!] Failure to show eDocs at embarkation will result in long wait times at the port. Copyright 19952023 The Independent Traveler, Inc. I was able to take my picture successfully for the online check in. We leave on Aug 25 and a lot of people are having issues. Hopefully that will work for you - it did for us. You can come back to this step on the. set_default_fillvalue, default_fillvalue, ind. Online Check in Problem!!! Departure in 5 Days!!! - Cruise Critic On 8/30/2021 at 9:34 AM, SkeeterPilot said: You can't finish the checkin process until you are within 21 days of your sailing. By continuing to browse the site you agree to our use of cookies. See Also. Amazing places deserve to be shared with others - why not Write a Review! I had checked in for my Sept 11 cruise at the 21 day to go mark and got my edocs. We're here for any questions you may have. Not that it matters anymore, but Chrome is indeed compliant. That is because Chrome is a non-complaint browser. Has anyone else experienced this problem? I still have two months so no need to panic. You are perhaps SAVING the data entered ??? You can't finish the checkin process until you are within 21 days of your sailing. The advanced tools of the editor will direct you through the editable PDF template. Or did they just not update that language? Norwegian Online Check In! These steps will be available 21 days prior to your sail date: Select "Download eDocs" once you've completed Online Check-In for each guest. This website is using a security service to protect itself from online attacks. Print a copy or save a screen grab from your phone containing guest name, terminal arrival time, ship, stateroom and bar code. Voted "The Caribbean's Leading Cruise Line" 2013-2022 by World Travel Awards, This website uses cookies. NCL's boarding passes have always said boarding starting at noon. This may mean different protocols from ship to ship based on local requirements. with your password information. I was surprised they re-took his photo on embarkation day. (Courtesy of Poo-Pourri) It goes without saying, but to say it anyway: A toilet spray like Poo-Pourri is a must for your cruise packing list. Call and message guests onboard through the app, including Group Chat*. I contacted tech support for my September 13 cruise. I encountered a similar situation recently and realized that my photos were not in the correct format. Key Features Include: Retrieve reservation details, view your E-docs, prepare and save time boarding with mobile check-in, and. A confirmation screen will appear displaying the rate for off-ship phone call prior to placing the call. No, I have never had a problem either. I too had to call tech support to release my cruise documents. To find out more, please. Performance & security by Cloudflare. Track your onboard purchases throughout your vacation. Make a payment and confirm your reservation. Answer, technical difficulties, some can and some cant get 2 pics into the system. The Phone and Messenger package is valid for your entire cruise. Certain phases of the Check-In must be completed in full to proceed to the next, Some information can be left blank coming back later to fill in those blanks but, NCL computers are notoriousfor glitches and often require rebooting of the. Norwegian Cruise Line | My NCL App. Never EVER Book an NCL Norwegian Cruise Until you check ALL These SMS ticket Once you've checked in, you can scan the barcode on your digital boarding pass at security screening and boarding. What It Was Like on Norwegian Cruise Line's Alaska Cruise - Insider If one person in our party tests positive, will we all be denied boarding? Has anyone else had problems with the "Bundle and Hotel" package. Begin by entering your reservation number, first and last name exactly as it appears on your cruise confirmation. You will be able to leave a comment after signing in. On 8/25/2021 at 8:30 AM, Nataly1982 said: 19952023, The Independent Traveler, Inc. We have exactly the same problem. Sailing on15-Sep on Epic from Rome. Does anyone else experience similar issue please? To find out more, please. The Cruise Norwegian app is available for download on the App Store and Google Play. With the printed eDocs paperwork any required missing data can be added at the timeof registration. Why is nothing easy anymore, too darn much technology, not just right!!!!!!! For our last cruise I spent a good twenty minutes getting good, quality photos of DW and I to upload. (refrigerator, TV, phone, computer, etc.) Ncl.com down right now? - Ncl.com not working. - Candum Sent from my Galaxy Nexus using Forums mobile app. I booked this cruise in January and started the check in process. I checked in last night but for some reason it won't save our home phone number. A health video call "Pre-Boarding Boat Drill for the Encore". The way to fill out the Advanced guest registration on Norwegian cruise form on the web: To get started on the blank, use the Fill camp; Sign Online button or tick the preview image of the document. I called CSalready and the they advised its an IT glitch which should get fixed in 24-48 hrs. $25 USD for the first four (4) pieces of luggage. Wondering if Platinum Plus are given earlier arrival times than those cruising for the first time, or they're all the same. I booked the cruise last November when I received a promotion from NCL offering a package called "Bundle and Hotel".The package included one night hotel, transportation and a number of on board amenities such as meals, pictures, wine, strawberries etc. Myncl Form - Fill Out and Sign Printable PDF Template | signNow I am on my laptop at home. Have to check now. Yes, once you purchase a Phone and Messenger package, you can make an unlimited number of calls and messages to other guests with the package for one flat rate. Besides, Chrome is the worlds most popular browser. Norwegian Communications Centre. Do you loose your cruise, refunded? Go into your MyNCL profile and make sure all of your info is correct there. then went to do his, no luck at all, many tries. International number: 011, the country code and number. It will not let me save any of the photos that have given the error message and it will not show checkin progress of 100% until a photo has been accepted. Thanks for your time responding, have been having major stress about makingfinal payment and not being able to complete online requirements. Don't Lose Your Reservation! Health And Safety section of online checkin - Cruise Critic Did all this over and over like a crazy person, sometimes trying the same thing. They can take one when you do your check-in at the port. 2023 Norwegian Cruise Line Holdings Ltd. 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog. Next time I might try uploading a photo of our dog and see if it gets accepted. I believe some form of a digital muster will be on board. Features Include: Overall Preview and book Shore Excursions Preview restaurants and make dining reservations We cant wait to welcome you onboard, but first, lets go over everything you need to prepare for an amazing vacation ahead. So,,, with our check-in complete by watching the video, we got our edocs today. You can also book specialty dining and shore excursions here after checking-in. Even after fully completing the checkin process I was unable to print the e-docs. Not sure what the problem is. You should provide this number to other guests onboard who are also using the Cruise Norwegian Mobile App. Too many business want to sell you a product and then want you to self check out, self deliver etc. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure Spent two hours on just getting her checked in, since tech support does not work on the weekends. If we can't locate your reservation, just call your booking agent or Norwegian's Automation Support Desk at 1.866.625.1160. You're not doing anything wrong, it must be the website. Onboard Payment Preferences: Select either credit card, debit card or cash, Take a Selfie Photo: Use your computer webcam or mobile phone camera to capture your pre-cruise security photo. Online Check-in | Norwegian There is another thread on the board about this. Thanks for letting me know I am curious how this will work as well. Just booked a cruise tonight and wanted to finish checking in. Add Cruise Critic's Community Forums to your iPhone's Home Screen! This is useful for filtering missing values. California. Special assistance. that's because you spent so much time trying to print your quadruple Queens Diamond Jubilee luggage tags. Enter the Check In code that was emailed to you when you created your booking. Prepare for Your Cruise | Pre-Cruise Need To Knows | NCL We went for the 10-1030. NCL really doesn't specify any "rules" like Royal. By NCL's computer software leaves much to be desired almost like using Commodore 64 equipment. 11 Things to Know About the Cruise Norwegian App It won't let me log in on that at all anymore. No I do not have any bundles, just show reservations. My husband kept trying every hour or so and at one point it just worked. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. This. Even went so far as to have a passport type photo taken at CVS. Now just waiting to see if they accept any of the upgrade bids I submitted. If you are at an office or shared network, you can ask the network administrator to run a scan across the Guests and members of their party who are denied boarding due to a positive COVID-19 test result, within 2 weeks of their sail date, will be permitted to apply the full value of all amounts paid to a future cruise credit or, at the guests discretion, be provided a cash refund. The message I get says that the photo is not of good. for you have to read and agree to the health info 15+ days before the cruise and a second time 4-5 days before the cruise. ismissing - NCAR Command Language (NCL) Amazing places deserve to be shared with others - why not Write a Review! Victorious8. What happened to me? That is where it pulls the default info to populate the check in AFAIK. The videos on this page walk you through important things to know before you go and things to do on land and on board. I had to completely log out and then log back in and then photo was accepted. Earlier this year Chrome did an update and it kind of half-broke the NCL website. By I hope 21 days is enoughto solve it by NCL, Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23, ANNOUNCEMENT: Regent Seven Seas Cruises 2025-2026 Voyage Collection Debut. Any smell - pleasant or not - will . Updated to include that i just logged into NCL on my PC. But we use our Royal photos to complete our NCL check in (e.g., forward facing picture, solid light background, etc.). Get To Know My NCL - Norwegian Cruise Line If you're having trouble finding your cruise, either reset your password or call our Technical Support department at 1.866.625.1160. Those who qualify will receive up to $250 onboard credit during their sailing. Birdtravels: did you have any problem getting photos accepted? $7 USD for 2 guests (up to 4 bags) $10 USD for 3 guests. Oversized/overweight items may incur an additional fee. The good news is that you don't need to pay for wi-fi in order to use the app. Victorious8, August 16, 2019 in Norwegian Cruise Line. 12:01 am EDT (NCL Miami time)21 days prior to departure, MyNCL allows you to complete the last part of your check-in and select a check-in time (which are first-come-first-serve). 191.96.52.4 Just logged in with no problem using Internet Explorer and also Chrome. 19952023, The Independent Traveler, Inc. Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23, ANNOUNCEMENT: Regent Seven Seas Cruises 2025-2026 Voyage Collection Debut. The Bliss will be cruising to Alaska from Seattle during the summer months before making its way over to the Caribbean for the rest of the year. It says you will only be allowed to enter the terminal at your selected time. The message I get says that the photo is not of good quality. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Click here to reload the page in order to enable certain features. Find out about requesting special assistance if you have reduced mobility or a disability. Do you have anything bundled (e.g., hotel), with your cruise? Powered by Invision Community. For our last cruise I uploaded a photo of my dad with a parakeet on his head. Called NCL support, my picture was indeed there, his not. Port security will check eDocs for this information along with passport/identification to allow entry to the port. There's little argument that wi-fi on a Norwegian cruise is expensive. For reservations made on or after February 3, 2017, your free Internet minutes will be automatically added to your onboard account. New Orleans. Not able to complete check in - Norwegian Cruise Line - Cruise Critic Community Hi, Sailing on 15-Sep on Epic from Rome. Add Cruise Critic's Community Forums to your iPhone's Home Screen! If still all else has failed call NCL and get help - not all the info/data is required to finish the forms, to print out the eDocs just the important stuff Passport and and who the heck is paying the bill. 19952023, The Independent Traveler, Inc. To me it is not an acknowledgment of attending Muster, just confirming you ", have watched the Health & Safety Video and understand and accept all of the conditions for safe sailing in the video", Q&A: Cruise Insurance with Steve Dasseos of the TripInsuranceStore.com - Summer Session '23, ANNOUNCEMENT: Regent Seven Seas Cruises 2025-2026 Voyage Collection Debut. , Not sure if correct but I heard you might have to sign on twice to check back for any health updates and thats why your not getting the green check mark. When I try to upload my photos while checking | planDisney Required Travel Document and Information For Cruise Vacations I may have not included some of the poses as they were even better than the above. Error message is till poor qualit. If one person in the party tests positive for COVID-19, immediate family members, those traveling in the same cabin as the guest who tested positive and those identified as a close contact will be denied boarding. No, the Cruise Norwegian Mobile App works exclusively onboard within range of the ships Wi- Fi network. Check our frequently asked questions in regard to Sail Safe Health & Safety Program. I called NCL and they said that is not what I booked even though my receipt clearly states Bundle and Hotel. This is a flat rate to supported countries. Sign it in a few clicks Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Share your form with others Check-in and boarding. Why do they need a friggen picture!!!! Are they reassigned to a later slot that has openings? 27 Useful Things to Know About Norwegian Bliss Cruise Ship Does anyone else experience similar issue please? Cruise Norwegian - NCL - Apps on Google Play Powered by Invision Community. They didn't say the dog was an issue. Goback in to your check in. However, permission by a parent or guardian in the same stateroom can be granted through their mobile app. Contact Us Need Help Planning the Perfect Vacation? See everything you've planned for the days at port. My status is still in the less expensive metals but nevertheless I was offered the same arrival times as shown in that screenshot. Reserve an arrival time to check-in at the pier. Not many people offering customer service along with the product. that was brought over from the old country on the Ancient Mariner ! I cannot log in on my Kindle but my husband can on his Dell Venue. Norwegian Cruise Line now allows guests to check-in online, pre-book dining, check out fun shore excursions and print out your boarding documents. View ship itineraries, port information, and daily activities. Online Check in Problem!!! #1. If we cant locate your reservation, just call your booking agent or Norwegian's Automation Support Desk at 1.866.625.1160. Norwegian Communications Centre. Enter your official contact and identification details. Cruises less than 6 days will earn $50 for their cruise. Add Cruise Critic's Community Forums to your iPhone's Home Screen! My edocs were available after they worked their magic. Do I need to check in online if I purchased EarlyBird Check-In? Shorter cruises from 7 to 14 days will earn $100. The current rate for off-ship calling is 0.79 cents (U.S. $) per minute. So I am assuming we can just present our boarding pass barcode and not show them the physical documents? A function must be used. Powered by Invision Community. The Cruise Norwegian app has been enhanced to help you experience an unforgettable cruise vacation every step of the way from the time you book to your last day on board.