Customer service issues (such as poor service, wait times, postal vehicle parking/driving complaints, or similar concerns). Step 2: Review Frequently Asked Questions. Regardless of the method by which you submit your complaint, the OIG will treat your identity confidentially as a default;however, you may elect to waive confidentiality, which may facilitate our ability to conduct a timely and thorough review of your complaint. The OIGs work in Fiscal Year 2020 resulted in 49 arrests, 47 indictments, and 37 convictions, as well as the issuance of 776 administrative sanctions against health care providers to prevent them from participating in the FEHB Program. Please note: OIG does not investigate complaints about the denial of U.S. visas. U.S. Small Business Administration409 3rd St., SWWashington, DC 20416800-827-5722, Women-Owned Small Business Federal Contract program, 7(j) Management and Technical Assistance program, Natural Resource Sales Assistance program, Procurement Center Representative directory, Small Business Development Centers (SBDC), Veterans Business Outreach Center (VBOC) program, Freedom of Information Act (FOIA) request, SBA Disaster Loan Customer Service Center. I understand that a complaint submitted anonymously may limit the OIGs ability to investigate, particularly if questions come up that only you can answer. Complainant Release Preference - Veterans Affairs Lock If you are experiencing or have knowledge of a health or safety emergency involving immediate danger of physical harm to self or others, call 911 or your local law enforcement authority. (LockA locked padlock) 911 Emergencies regarding DOC facility or operation [Report to local or state law enforcement authorities and Department of Commerce, Office of Security]
To report undocumented immigrants, please call the U.S. Immigration and Customs Enforcement (ICE) at 1-866-DHS-2-ICE to report suspicious activity. OIG will no longer accept complaints submitted by email. Assignment of a Complaint Number, and notification of such assignment, is not an indication your complaint will be investigated by the DHS OIG or any other applicable investigative body. Examples of these types of violations include: The DHS OIG hotline is NOT an emergency services network. Consequences of Failure to Provide Information: Providing this information (including your SSN) is voluntary; however, failure to provide the requested information may hinder the OPM OIG from thoroughly reviewing and/or resolving the complaints allegations. ( Nasa Oig Report Fraud, Waste, or Abuse | Office of Personnel Management Email Alerts. Please report as much detailed information as possible such as: Who? App. Environmental, Health, and Safety Violations
If you suspect fraud, waste, or abuse involving personnel or programs of a federal agency other than the SBA, you may make a complaint directly to the Office of Inspector General of that agency. Pursuant to the above-referenced directives, employee cooperation extends to participating in audio/video-recorded interviews. 1900 E Street NW Room #6400. You may report fraud, waste, mismanagement, or misconduct involving SBA programs or employees either online or by calling the Office of the Inspector General (OIG) at 800-767-0385. While anonymous complaints are accepted, they often present the greatest difficulty to investigate as there is not a person for OIG to contact for allegation particulars. If you have not already read the section entitled "Complaint Investigation and Resolution", it is recommended you do so now. Additionally, information may be shared with other establishments in the executive, legislative, and judicial branches of the Federal Government in order to comply with various reporting requirements. The DHS OIG hotline should not be used to report allegations that are unrelated to DHS or allegations that would be more appropriately addressed by entities other than DHS OIG. 245 Murray Lane SW It may be necessary for the OIG to reveal a confidential complainant's identity if such identification is necessary to investigate the alleged matter, or as otherwise required by law. Q: Can employees conduct their own audio/video recording of OIG interviews? While complaints can be submitted to the DHS OIG hotline at any time, the hotline is not actively monitored 24 hours per day and complaints are generally processed in the order they are received. Washington, D.C. 20260-0004. What is the OIG hotline? Department Administrative Order (DAO) 207-10, Department Organization Order (DOO) 10-13, Attorney General Guidelines for Offices of Inspectors General with Statutory Law Enforcement Authority, National Oceanic and Atmospheric Administration, National Telecommunications and Information Administration, National Institute of Standards and Technology. The Online Complaint Submission System is the most efficient method for submitting complaints to the OIG Hotline. June 1, 2023. Options include opening an OIG review (audit, evaluation or investigation); referring the matter to DOC management for review and corrective action, if warranted; referring the matter to another Federal agency; or taking no action (allegations that do not involve a potential violation of law, rule, regulation, or policy as well as allegations with limited specificity or merit may be closed with no further action). How should VA employees and other covered entities securely convey protected information to the OIG? For information specific to disaster loans, visit the SBA Disaster Loan Customer Service Center or call 1-800-659-2955. However, such information should be transmitted by a secure method, such as by registered mail, encrypted or password-protected email provided by an OIG employee, or secure fax. Office of Personnel ManagementOffice of the Inspector General. Whistleblower Protection Information | Office of Inspector General The OIG Hotline staff reviews and processes complaints that may or may not result in an investigation, audit, or inspection performed by the OIG or administrative action by an Operating Program Division of OPM. Censorship related to scientific research or analysis (scientific integrity) Authorized Recipients I am filing a mandatory disclosure as required by the Federal Acquisition Regulation (FAR) clause. 810 Vermont Avenue, NW
Office of Inspector General Hotline. Executive Order 9397, as amended by Executive Order 13478, permits the collection and use of Social Security Numbers (SSNs). Such actions, by employees or their management, could compromise the investigation. A locked padlock Postal Service Office of Inspector General (OIG) is an independent oversight agency, separate from the U.S. If you have knowledge of employee corruption, fraud, waste, abuse or allegation of mismanagement involving FEMA disaster relief operations, please report it to the DHS OIG Hotline. Report fraud, waste, abuse, or mismanagement of federal funds involving SBA programs, operations, or personnel to the SBA OIG Hotline. At this time, COVID-19 has caused us to suspend the processing of written complaints. OIG Hotline - Veterans Affairs An official website of the United States government. Government Fraud Complaint Form - Office of State Inspector General Lock What types of common complaints does the OIG not act on? The most efficient method to submit a complaint is through the DoD Hotline Complaint Form: Information on Filing Hotline Complaints. The OIG Hotline is a component of the OIGs Office of Investigations, which oversees the hotline through which complaints and information are received. You can ask your question via email or by calling 1-877-CBP-5511. Attention: Hotline To report fraud, please fill out the Hotline Complaint Form by using the link (Hotline Form) below or forward your tip to one of the following: Written Complaints May Be Sent To: organization in the United States. A: Employees may assert their Fifth Amendment right to refuse to provide information on the grounds that the information might be used against them in a criminal proceeding. An official website of the United States government. A lock VA Inspector General Hotline (53H)
We recommend you review Before You Submit a Complaint to understand the type of complaints we do and do not investigate and the complaint process. Who else has knowledge of the potential wrongdoing. Information that is received by the OIG Hotline is reviewed to determine if DHS OIG investigation or referral to a more appropriate entity is warranted. Report Fraud/OIG Hotline To report suspected cases of fraud, waste, or abuse in Federal HHS programs, use our online OIG Hotline form. Q: What is an employee's obligation during an OIG investigation? Top. Learn where to direct your complaint and what steps to take. Ask a real person any government-related question for free. In addition, Section 7(b) of the IG Act requires the OIG to protect the identity of a federal employee who files a complaint or provides information unless (a) the employee consents to disclosure or (b) the Inspector General determines that disclosure of the employees identity is unavoidable during the course of an investigation. The Complaint Submission Number is a unique number that identifies your complaint. Mandatory fields are identified by an asterisk (*). Share sensitive information only on official, secure websites. File a complaint through USPIS online about: To comment or complain about a policy change, such as postage rates, contact the Postal Regulatory Commission (PRC). OIG Hotline Standard Complaint Form. Cooperation includes being fully candid and forthcoming when interviewed and providing any requested records in the employee's possession or to which he/she has access. Washington, DC 20528-0305. Your allegation will be reviewed and processed in the order it was received. Please use the Hotline form to report matters involving: Please fill in as much information as possible. If you are a Federal employee, or employee of a contractor, subcontractor, or grantee submitting information to the SBA OIG regarding fraud waste or abuse in the SBAs programs or operations, you are probably a whistleblower. Washington, DC 20528-0305. File a complaint about a state or federal prison. This set of frequently asked questions (FAQs) is intended to provide Department of Commerce employees and managers with helpful information regarding the nature and scope of OIG investigative activities, as well as their obligations and rights in connection with OIG investigations. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Search. (LockA locked padlock) The following matters are NOT generally investigated by the Department of Commerce OIG:
Official websites use .gov Secure .gov websites use HTTPS Management has a greater responsibility to avoid any action that could create a chilling effect on employee cooperation with OIGs investigation. This form is for filing complaints with the Office of Personnel Management Office of the Inspector General. Mail:
Complaints of EEO discrimination [Report to Department of Commerce, Office of Civil Rights]
Federal Employees' Group Life Insurance (FEGLI), Federal Long Term Care Insurance Program (FLTCIP), and. It looks like your browser does not have JavaScript enabled. Part 2001. Additionally, the DHS OIG hotline should not be used to submit links to news stories or complaints based solely on information derived from the news media. also play a role in preventing fraud and abuse. Contract and Grant Fraud
Online: https://oig.hhs.gov/fraud/report-fraud/index.asp Phone: 1-800-HHS-TIPS (1-800-447-8477) Fax: (800) 223-8164 Official websites use .gov 409 3rd Street, SW, Suite 7150 At a minimum, provide name, title, and phone number for who did the wrong doing and for the victim. Box . Q: To whom may questions or issues about OIG's investigative process be addressed? If you suspect that you have beenretaliated againstfor
What You Need to Know HHS-OIG's Hotline reviews and investigates thousands of complaints each year. If you provided contact information, OIG personnel may contact you to obtain additional information that may assist us in reviewing or investigating your complaint. Home - Office of the Inspector General Section 7 of the Inspector General Act states that [t]he Inspector General shall not, after receipt of a complaint or information from an employee, disclose the identity of the employee without the consent of the employee, unless the Inspector General determines such disclosure is unavoidable during the course of the investigation. During the course of some investigations, it may be unavoidable that the identities of individuals involved will become known. OPM Office of the Inspector General Similarly, it is not appropriate for management to question such employees about OIG interviews or requests, including specific questions asked or the content of interviews. Or by mail: NASA Office of Inspector General P.O. For further information, please see
Office of the Consumer Advocate Online fillable Allegation Form is Recommended: DHS Office of Inspector General/MAIL STOP 0305 If you are outside the U.S. you must call 202-325-8000 or click here for additional information: http://www.cbp.gov, Telecommunications device for the hearing impaired: 1-800-877-8339 or https://www.federalip.us/. Michael J. Missal, Inspector General. The Center is open Monday-Friday between 9 a.m. and 4 p.m. EDT. The Online Complaint Submission System is the most efficient method for submitting complaints to the OIG Hotline. Share sensitive information only on official, secure websites. Washington, DC 20416. LAST UPDATED: To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. A .gov website belongs to an official government organization in the United States. 400 Maryland Avenue, S.W. Important Note: The OIG is responsible for conducting oversight of VAs programs and operations and is authorized by law to access all VA records. Employees should know that the Whistleblower Protection Ombudsman is not permitted to act as a legal representative, agent, or advocate for employees or former employees. RSS Feeds. For more information click here: http://www.ICE.gov. Travel Fraud
Department of Veterans Affairs, Office of Inspector General. The OIG hotline is not meant as a primary crisis response line. However, in that case, the SBA OIG will not be able to contact you for more information regarding your complaint. The OIG hotline receives, screens, and determines the disposition of complaints concerning veterans or VA that relate to potentially unlawful activity or potential violations of rules or regulations; fraud, waste, and abuse; and gross mismanagement of VA programs and operations. The following link will direct you to instructions for filing the grievance and access to the proper form. Other Violations of Federal Laws and Regulations, Certain matters may be better resolved through other channels, instead of the DOC Hotline. To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. In the near future, we will process all written complaints received and resume normal operations. 32 C.F.R. Anyone with knowledge of fraud, waste, abuse, misconduct, or mismanagement involving the U.S. Department of the Interior should file a complaint with the OIG. Box 23089 L'Enfant Plaza Station . Anonymous complaints may limit our ability to process your complaint as we are not able to contact you for additional information or clarification. A: OIG investigates a variety of matters, including allegations of fraud involving Commerce Department grants and contracts; improprieties in the administration of Department programs and operations; allegations of employee misconduct; and other issues concerning ethics and compliance received through OIGs hotline. DHS Traveler Redress Inquiry Program (TRIP) Office. DAO 207-10 provides that employees shall furnish sworn oral or subscribed statements upon request. OIG cannot compel anyone to be interviewed; however, management can direct an employee to be interviewed as requested by OIG, and take disciplinary action if the employee declines. You have the option, however, of requesting records through a Freedom of Information Act (FOIA) request. OIG's Hotline telephone system provides necessary information to learn how to submit a complaint via the Online Complaint Submission System and the U.S. Mail, but the telephone number is not an active call center and does not accept messages. Please ensure you follow all restrictions applicable to the classification level of material within your complaint when submitting a report to the SBA OIG Hotline. Federal Employees Retirement System (FERS). Hotline FAQ - Veterans Affairs By Mail or Courier* 245 Murray Lane SW If the allegation does not fall within the scope of DHS OIG's jurisdiction, that information may be forwarded to the appropriate agency or authority for their review. Theft or Abuse of Government Property
I further understand that information provided anonymously may be referred to another agency if the matter is not under the OIGs jurisdiction or control. As a result, the OIG Hotline helps ensure the proper and efficient use of taxpayer dollars for the American people. The results of OIG investigations may be used for administrative action by the Department and its bureaus, as well as for criminal and civil action by the U.S. Department of Justice (DOJ). You may also file a complaint by calling our toll free hot line at 1 (800) 367-4448. To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). Please turn on JavaScript and try again. The Office of Inspector General investigates whistleblower claims of waste, fraud or abuse, and provides protection for whistleblowers. To determine the status of immigration matters or seek assistance in the immigration process, please contact the U.S. An official website of the United States government. A: In addition to the Inspector General Act and the Departmental directives referenced above, OIG investigations are conducted in accordance with the Quality Standards for Investigations issued by the Council of Inspectors General for Integrity and Efficiency (CIGIE), and the Attorney General Guidelines for Offices of Inspectors General with Statutory Law Enforcement Authority. U.S. Office of Special Counsel. Step 3: Prepare Your Complaint. 245 Murray Lane SW The OIG maintains a statewide complaint intake process to address concerns from any individual regarding allegations of improper activity within the department. Postal Service, U.S.Postal Inspection Service, and Postal Regulatory Commission. Integrity | Independence | Excellence . OIG investigations can include both criminal, civil and administrative matters. If you are a small business facing unfair or excessive federal regulatory compliance or enforcement issues such as repetitive audits or investigations, excessive fines and retaliation, the SBA National Ombudsman may be able to assist you. Before you begin, make sure you have the following information available: Please note you are not required to disclose personally identifying information when submitting your complaint to the OIG, and the OIG does not automatically capture such information in its intake processes. Browse by Topic. OIG Hotline Anonymous Complaint Form | Office of Inspector General A .gov website belongs to an official government If you are not a member of the media, please submit your complaint through the fraud reporting form. A lock It will then be provided to appropriate individuals, including management, accompanied by recommendations as warranted, so that they may consider any appropriate corrective actions based on the results of OIG's investigation. Learn more about Whistleblower Protection. In addition, employees should be aware that reprisal against any employee for cooperating with OIG is forbidden by the Inspector General Act and DAO 207-10, Section 4.