Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. See 457 traveler reviews, 1,019 candid photos, and great deals for Conrad Tulum Riviera Maya, ranked #33 of 239 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. Amenities are in all rooms unless noted otherwise. Made my birthday one to remember! Room with two double beds, balcony with relaxation tub for two, sitting are For others, it's a destination you visit to see and be seen. The Caribbean and Latin America has long been a priority market for Hilton with Mexico leading the way its our 5th largest presence globally by number of hotels with Tulum as a central part of our growth strategy., Conrad Tulum Riviera Maya represents so much of what we strive for in our ever-expanding brand portfolio bold and locally-inspired design, innovative culinary offerings and fulfilling, meaningful experiences for our guests, said Matt Schuyler, chief brand officer, Hilton. [[ room.roomSize.fromMeter ]] Despite the presence of these other brand-name properties, the Conrad manages to feel like a true outlier. Conrad Tulum Riviera Maya (@conradtulumrivieramaya) - Instagram Nothing makes us happier than creating memorable experiences for our guest, thank you for your recognition for our team members. All 349 rooms and suites overlook the oceanfront with private bays on . Breakfast buffet at Arbolea is one of the best Ive ever had. Pillowtop beds feature premium bedding. These Splashy Presidential Suites Get Our Vote, Choose your travel dates to see our best prices. Now $323 (Was $654) on Tripadvisor: Conrad Tulum Riviera Maya, Tulum. We take this feedback seriously and be assured we are committed to continuously improving the quality of our services and facilities. Conrad Tulum Riviera Maya Reviews, Deals & Photos 2023 - Expedia.ca Only thing and very minor is that they dont have any fridges in the room (only wine cooler) if your traveling with children and need to store formula. RT @TulumTulum: There are many ways to in #Tulum. Today, we'll start by visiting #PlayaParaiso, but you can choose the spot you like the most. Dear guest, We're delighted to read your fantastic experience to detail at Conrad Tulum Riviera Maya! Conrad Tulum Riviera Maya. Certainly, this is the perfect place to disconnect and enjoy of a spectacular scenery, exquisite food and an exceptional service. With a record-setting year of openings ahead for the brand, its a pleasure to start 2022 with such an exemplary addition to Conrads resort offerings and to Hiltons luxury category at large.. Surrounded by natural beauty between a tropical forest and a private bay, Conrad Tulum Riviera Maya is a serene escape. Surveillance Cameras On Site. Most luxury hotels I have stayed at in the past allow you to use basic spa facilities as part of your stay. Conrad Tulum Riviera Maya is the latest addition to Hiltons portfolio of iconic luxury hotels in premier global destinations. Thanks Caro for, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Conrad Tulum Riviera Maya Carretera Cancun Tulum 307, ROO 77774 Tulum, Mexico - Great location - show map 8.9 Excellent 62 reviews Loved the breakfast and location and how quiet and calm the resort is, would definitely come back and recommend. Claim your listing for free to respond to reviews, update your profile and much more. We cant wait to welcome you again for your next vacation! Emerging Trends that are Innovating the Travel Experience A report by Hilton. Beautiful hotel! The Mediterranean restaurant, Maratea, is bound to attract a crowd of influencers to its eye-catching tables, some of which look as if they're sitting inside tall baskets hanging from the ceiling. The pool staff and manager Sal gave our kids toys and ensured we had everything we needed. Staff was 10/10 but one night we lost power, another we lost water, and another our keys both didnt work, couldnt get anyone on the phone so had to walk all the way to reception. Conrad Tulum Riviera Maya Carretera Cancun Tulum 307, ROO 77774 Tulum, Mexique - Trs bon emplacement - voir la carte Overall wonderful experience! The grounds are impeccably kept; rooms and amenities are fantastic. Travel + Leisure magazine may receive compensation for some links to products and services on this website. Best regards, Francisco Corbin General Manager, Hotels near Museo de la Prehistoria Parque Dos Ojos, Hotels near Cenotes Park Hidden Treasures, Hotels near Universidad Tecnologica Regional del Sur, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, The Cosmopolitan of Las Vegas, Autograph Collection. We'll run a soft credit check to find special offers, but it wont affect your credit score. 2023 Expedia, Inc., an Expedia Group company. It was my 58th birthday myself my children in laws son-in-laws grand babies we had a wonderful time from the beginning to the end I have no complaints this was the best birthday ever and the Conrad hotel help make it happen . Francisco Corbin Hotel Manager Conrad Tulum Riviera Maya, The best thing about the hotel is the kids club - they are amazing and such a great space - my children loved it. It will be our privilege to have the opportunity to welcome you again! The service was amazing. From arrival to leaving we were treated very well! No rooms found for these dates. This completely surprised my wife and made our anniversary unforgettable. Dear guest, Thank you so much for choosing Conrad Tulum Riviera Maya for your recent visit to Tulum. Discover a tranquil sanctuary 20 minutes from Tulum, directly on the shores of the Mexican Caribbean. The kids couldn't wait to go back each day. Conrad Tulum Riviera Maya Carretera Cancun Tulum 307 Tulkal Chemuyil Tulum, Mexico 77774 Nearest Airport: CUN Features and Amenities General Information Non-Smoking Property Pet Friendly Dining Pool Bar Restaurant Room Service Coffee Shop Bar & Lounge On-Site Amenities Concierge Pool Spa on Property Spa Services Laundry Service Horribly expensive and very cheap quality. No Mexican food on the property and nothing in walking distance. Tulum is known for its boutique hotels and boho lifestyle so where does a Conrad Hilton fit in? Conrad Tulum Riviera Maya, which just opened its hand-carved doors on Jan. 18, is raising the bar on the area's high-end resorts, offering both the seclusion and convenience of being eight miles north of Tulum, on a bay surrounded by mangroves. They also list the property as smoke free but people were chain smoking IN THE POOL and on their balconies. Big on design, the property draws inspiration from the nature surrounding it, featuring calming earth tones, beautiful natural stone and stunning wooden elements like large doors engraved by local artists (in true Tulum fashion). Experience Conrad Hotels & Resorts by booking at conradhotels.com or through the industry-leading Hilton Honors app. We hope that you will give us the opportunity to better serve you in the future. We were there to attend the wedding of my son and daughter-in-law, who chose the venue. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window, Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, Traveled with group, Traveled with family, Response from Conrad Tulum Riviera Maya on Sep 7, 2022. Nestled within lush mangroves, Conrad Spa Tulum is a destination purposefully designed as a wellness refuge. We had nearly dedicated service throughout our 5-day stay. And tell you use the app or make a call , Dear Marisol, Our hotel feels committed in sustaining high service standards and delivering excellent quality service and we regret to know that this time our hotel was not up to your standard. #kidsclubrocks, Dear guest, We're delighted to read your fantastic experience to detail at Conrad Tulum Riviera Maya! Legally you are free to decline to Open For Business offers a rating system of international destinations based on their inclusivity, diversity and other factors. Not yet a member? The food was excellent! Thank you all for an amazing birthday trip for my wife. There's also a Category 5 Aloft in Tulum, but this Marriott property is rather unassuming. "With a record-setting year of openings ahead for the brand, it's a pleasure to start 2022 with such an exemplary addition to Conrad's resort offerings and to Hilton's luxury category at large.". Will travelers give up their treehouses and nature retreats for sustainable uni and salmon roe at a five-star resort with a five-star price tag? Conrad is a place where guests are empowered to explore through intuitive service and experiences that authentically connect them with local culture. Inside, organic elements of stone, wood and metal combine with floor-to-ceiling windows to accentuate the dramatic views outside. If you dont need anything, the staff is nice but neither qualified nor does it meet a 5 star requirement. If wine and cuisine aren't on your radar when thinking of the Columbia and Snake river region in the Pacific Northwest, a new For the first time, two Celebrity Cruises ships will call at Perfect Day at CocoCay, Royal Caribbean International's private NDC is wanting, but there's no avoiding it, These are the most LGBTQ-friendly cities in Europe, A Lindblad river itinerary mixes Food & Wine with exploration, Celebrity Cruises ships will call at Perfect Day at CocoCay, Uniworld Boutique River Cruise Collection, Find More Hotels in Cozumel, Quintana Roo, Mexico, Common Area Internet Access (High Speed & Wireless). Hotel. What a wonderful experience and amazing property. The resort has Internationally themed restaurants. It also offers a variety of other treatments and rituals designed to help guests on their "journey to complete well-being.". Im a solid meh on this place. They were very attentive, quick to respond & very pleasant. We chose the hotel because of the associated Amex Platinum benefits and stayed four nights. We kept this secret from my wife. Very clean, beautiful landscaping and design. Ocean view room was beautiful. Room with king bed, two balconies, sitting area, living room, dining area, and bathroom with free-standing tub. Francisco Corbin Hotel Manager Conrad Tulum Riviera Maya, I came here for Memorial Day weekend looking forward to a great stay, but on my second day at the hotel while out to visit the Mayan ruins someone came into my room and stole my Omega Seamaster watch. Beach is great but can be full of seaweed during that season. But we will definitely be repeat customers at this tranquil and relaxing destination. Hot List 2022 Readers Choice Awards 2022 amenities bar beach free wifi gym pool spa rooms. We cant wait to welcome you again for your next vacation! The State Department currently has the country on a Level 3 Reconsider Travel alert, and the CDC has indicated there is a "high level of COVID-19 in the country," adding that "your risk of contracting COVID-19 and developing severe symptoms may be lower if you are fully vaccinated.". Conrad Tulum Riviera Maya sits nestled among the mangroves of beautiful Riviera Maya. There are more places to choose from in the, Carretera Cancun Tulum 307 Tulkal Chemuyil, Tulum 77774 Mexico. Ceiba governors suite 1 king bedroom 1565 sq ft-separate living room - dini Room with two double beds, balcony with relaxation tub for two, sitting area and bathroom with spa-like bath, double vanity and oversized shower. 5,761 were here. Only bad part of this trip was that I had to leave, my husband and I will definitely be back. The Conrad Tulum hotel review: A stylish, boho haven with a dreamy This response is the subjective opinion of the management representative and not of Tripadvisor LLC. -> Resort and the accommodations were good - except we had A/C issues. Ill definitely stay here again. Check the hotels listed below. Rooms are very nice & clean and the staff was great. We cant wait to welcome you again for your next vacation! The secluded resort offers the ultimate sanctuary for rejuvenation and discovery in one of Mexicos hottest destinations, Share "Conrad Tulum Riviera Maya Ushers in New Era of Luxury to Yucatan Peninsula" on Twitter, Share "Conrad Tulum Riviera Maya Ushers in New Era of Luxury to Yucatan Peninsula" on Facebook, Share "Conrad Tulum Riviera Maya Ushers in New Era of Luxury to Yucatan Peninsula" on LinkedIn. The ladies at the front desk were super friendly and got us checked in without issues and our room key bracelets were issued. Conrad Tulum Riviera Maya - Tripadvisor It's a beautiful property, and the staff is devoted to making sure you have a pleasant stay. Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. We read many reviews about the seaweed problem and it wasnt as bad as people made it seem. They get to know guests on a human level, which is hard to find. #1 Resort in Mexico #CondeNast.A tranquil sanctuary, directly on the shores of the Mexican Caribbean. Conrad Tulum Riviera Maya Address Carretera Cancun Tulum 307 Tulkal Chemuyil, 77774 Tulum, Q.R., Mexico Phone +52 984 195 1050 Web Visit website Everything was aesthetic and absolutely gorgeous to look at. We were surprised to find that the food was a bit pricey. There is nothing around this hotel either so you are captive to their restaurants with tiny portions and sky high prices. Property was clean and beautiful. From an environmental education curriculum to multiple rescue and relocation programs for its mangroves, wildlife, and coastal forest, conservation is ingrained in the DNA of Conrad Tulum Riviera Maya. Do avoid please excursions/tours with their office. We all look forward to seeing you soon and on behalf of the whole team I just wanted to thank you for staying with us. We cant wait to welcome you again for your next vacation! Read More, Ceiba governors suite 1 king bedroom 1565 sq ft-separate living room - dining for 10 lg bedroom with sitting area-2 elegant spa bathrms, Ceiba presidential suite 1 king bedroom 2000 sq ft-living and dining rooms- Originally from Texas, Tanner now lives in Brooklyn, but you are more likely to find him scouting out your next best home away from home. Here are some of the highlights: SERVICE- Have to start here. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. Also on-site is the Conrad Spa Tulum with 16 individual treatment rooms housed in casitas. This hotel hides behind a pretty property and lacks for actual service and substance. The resort is dedicated to safeguarding Tulums landscape and its resources. In the heart of the worlds most exquisite natural wonders, from jungles and beaches to hidden cenotes and colorful flora and fauna, Conrad Tulum Riviera Maya is designed to give guests a deep connection with Tulums distinctive landscape. My teen said the tacos were the best shes ever had! The Conrad Tulum is a 90-minute drive from Cancun International Airport (CUN). Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Own or manage this property? The staff is very kind, courteous, educated but it is impossible. Amazing customer service make you feel like royalty while there. 65-inch flat-screen televisions come with premium satellite channels and pay movies. This is definitely a place where you can connect with the nature and relax as much as you want. It was a pleasure hosting you at your new home in Tulum. And the design of the hotel is lovely and most of the food is good and healthy. The service was top-notch and the food was so good! Conrad Tulum Riviera Maya View Photos Private coastal retreat. Conrad Tulum Riviera Maya 5-star hotel with pools, private beach, full-service spa 9.0/10 Wonderful See all 71 reviews Popular amenities On private beach Pool Spa Parking included Free WiFi Restaurant Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774 View in a map Explore the area Riviera Maya Golf Club 5 min drive The sea turtle protection program reduces the impact of the hotels activities during the turtles nesting season and guarantees the conservation of the protected species. Response from Conrad Tulum Riviera Maya on Sep 7, 2022. Conrad Tulum Riviera Maya Hotel Review | Cond Nast Traveler 07070 USA Telephone: (201) 902-2000, Conrad Tulum Riviera Maya Exterior. See 424 traveler reviews, 918 candid photos, and great deals for Conrad Tulum Riviera Maya, ranked #31 of 238 hotels in Tulum and rated 4.5 of 5 at Tripadvisor. We had to chase someone down to get service at the restaurants and wait 30 minutes to get our check at every restaurant. 4 Stars but subtracted 1 for the overpriced restaurants. I will definitely go back if front desk be honest with there own guest. This site does not include all credit card companies or all available credit card offers. We hope you enjoyed this special occasion with us! Certainly, nothing makes us happier than creating memorable experiences for the whole family. Mostrar mapa 9.0 Fantstico 57 comentarios Amazing hotel with really impressive decor. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The staff was so polite, courteous and attentive to our needs. Plus, your own feed of TPG content. Hotel Conrad Tulum Riviera Maya, Tulum Tulum Located in Tulum, Conrad Tulum Riviera Maya is in a rural area and on a private beach. Theres also beachfront dining and drinks, a pool bar, and a caf for those morning caffeine needs. The only small negative I would mention was the japanese restaurant on premises; waaaaay too expensive! Improve earnings, maximize rewards and track progress toward dream trips. The nature-inspired theme continues throughout the hotels thoughtfully designed guest rooms, incorporating organic elements such as stone, wood and metal. Dear guest, We appreciate the time you have taken to share with us your experience at our property. The facilities are impressive and very comfortable, there are just a few contras but the rest is amazing. We're sorry. - [[ room.roomSize.toFeet ]] Stayed 3 nights in Aug 2022. Dear guest, Thank you so much for sharing with us your stay in our beautiful Conrad Tulum Riviera Maya. TULUM, Mexico - Hilton (NYSE: HLT) today announces the opening of the highly anticipated oceanfront Conrad Tulum Riviera Maya, marking the brands debut in the Mexican Caribbean. It will be our privilege to have the opportunity to welcome you again! We take this feedback seriously and be assured we are committed to continuously improving the quality of our services and facilities. Conrad Tulum Riviera Maya Select venue Learn how the Cvent Supplier Network works Carretera Cancun Tulum 307 Tulkal Chemuyil Tulum 77774 Videos View gallery (13) Overview Meeting Space Guest Rooms Nearby More Promotions More Means Mas 02/22/2023 - 12/30/2024 Claim promotion Need dates 08/14/2023 - 12/31/2024 Overview Chain Hilton Brand Thank you for taking the time to share your feedback and tell us about your experience, we would love to welcome you back to Conrad Tulum Riviera Maya. That pivot toward luxury travelers is becoming even more apparent with the opening of the new Conrad Tulum Rivera Maya. 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It was a pleasure at the Conrad Tulum Riviera Maya! more. 1 out of 72 reviews" ", Liked: Cleanliness, staff & service, property conditions & facilities, Excellent service and attention to every detail. The service was amazing as well. Francisco Corbin Hotel Manager Conrad Tulum Riviera Maya. The bellmen are all attentive, and the bartenders at Ultra Mar Jorge and Fernando can do no wrong. The rooms were spacious, and as Diamond members were upgraded to a room with a better view. But we decided to just enjoy ourselves and were not disappointed. -> Asking for the bill (la cuenta) took at least 30-45 min at the pool. For an explanation of our Advertising Policy, visit. Experience the magic of Tulum with views of the ocean from every room and suite, approximately a 2-hour drive from Cancun International Airport. Every restaurant we ate at was incredible. At Conrad Tulum Riviera Maya, each morning delivers endless possibilities. Tulum, Quintana Roo, Mexico 77774. It wasn't just your typical hotel service. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. 459 reviews #5 of 637 Restaurants in Tulum $$$$ Mediterranean. Would definitely visit again. Tulum is known for its boutique hotels and boho lifestyle so where Share. Room with two queen beds, balcony with relaxation tub for two, sitting area and bathroom with spa-like bath, double vanity and oversized shower. We thank you for appreciating all our earnest efforts into giving an excellence service as deserved to our guests. Francisco Corbin Hotel Manager Conrad Tulum Riviera Maya, The front desk is always unavailable. Exactly what you want when youre on vacation! Conrad Tulum Riviera Maya Reviews | Expedia The hotel was amazing! For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. For some, it's a place to reconnect with nature and find yourself. ft2. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions. The breakfast at Arbolea was great and the manager Edgar and his staff were phenomenal. EVERY staff was super kind and helpful, goes above and beyond. Conrad Tulum Riviera Maya | Fine Hotels + Resorts | Amex Travel Claim your listing for free to respond to reviews, update your profile and much more. This oceanfront resort is located off the beaten path in a quiet corner of the Mexican Caribbean, approximately 75 minutes from Cancun International Airport. Das Conrad Tulum Riviera Maya liegt direkt am Strand und bietet 5-Sterne-Unterknfte in Tulum sowie kostenfreie Fahrrder, einen Auenpool und ein Fitnesscenter. Members who book directly have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, exclusive member discounts, free standard Wi-Fi, and access to the Hilton Honors mobile app. Theyll even take them to the pool. Now, one of the most luxurious properties in the bunch, The Conrad Tulum Riviera Maya, is officially open. I teach yoga in the states and while not a physical challenge a great reminder of the mental benefits of a great practice, Dear guest, Thank you so much for your visit and your comments about our yoga class. Room with king bed, beach access, balcony with relaxation tub for two, sitt Our issues with this hotel really came down to a lack of consistency and value for the honestly crazy per night price to stay here. We are glad that your stay with us has been a great experience.We love to know that we were part of your unforgettable trip to Tulum, Mexico, and we would love to be part of it again, thank you for choosing us! 5 stars. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions. I called to report the incident. Please resubmit your email address to generate a new Password Reset link. Papaya Playa Project, part of Marriott's Design Hotels portfolio, is a Category 6 Marriott Bonvoy option that really leans into the barefoot, shabby-chic nature of Tulum. In the heart of the world's most exquisite natural wonders, from jungles and beaches to hidden cenotes and colorful flora and fauna, Conrad Tulum Riviera Maya is designed to give guests a deep connection with Tulum's distinctive landscape. We chose this hotel because I am pregnant and didnt want to have to deal with second hand smoke.